Terms & Conditions

Your visit to www.johraiz.com and your utilization of its services are subject to the following conditions. By accessing and navigating www.johariz.com, you agree to adhere to all the terms and conditions outlined here. Anyone making purchases from or visiting the JOHARIZ website implicitly accepts and consents to these conditions.

The content on this site, encompassing text, logos, images, graphics, data, and software, is the exclusive property of Johariz and is safeguarded by all applicable laws. Photos and other images are strictly prohibited from reproduction, transmission, or printing for commercial purposes. Without written consent from us, you are not permitted to copy, reproduce, distribute, republish, download, display, post, or transmit any part of the website.While we strive for accuracy on our website, we cannot be held responsible for inaccuracies or errors beyond our reasonable control. Additionally, we cannot guarantee that the colors in our images will be accurately rendered on various computer monitors.
For international orders, customers may be required to cover additional taxes, GST, or other expenses in compliance with their country’s regulations. The customer acknowledges and takes responsibility for this when placing international orders with us.

This User Agreement is governed by the applicable laws of India. The exclusive jurisdiction for any proceedings arising from this agreement lies with the Courts at Jaipur.

www.925silver.com reserves the right to modify the terms and conditions of this User Agreement at any time without prior notification to you.

Please note that the products under the Sales category, including removals, changes, or additions, as well as adjustments to discounted prices, are at the sole discretion of Johariz.

 

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Refund & Cancellation

  • We are confident you’ll be delighted with your chosen products and overall order experience.
  • For any cancellation or modification needs, please contact us at info@arpitgems.com.
  • We will make every effort to accommodate your request, but once an order is submitted, cancellation or modification is not guaranteed.
  • In case you receive an incorrect or damaged product, notify us within 3 days of receipt.
  • We are committed to promptly arranging a replacement or refund.
  • The customer agrees not to dispute Johariz’s decision and accepts our resolution on cancellation matters.
  • Note that all custom order pieces are considered final sale.
  • Your satisfaction is our top priority, and we appreciate your understanding in these matters.

Delivery and Shipping policy

Ready Jewelry Order: 2 to 3 working days

Production Items: 8 to 25 working days

Items shipped by: EMS, UPS, FedEx, Aramex

Tentative delivery time provided with formal order confirmation email.

Check order status in the “Order Status” section.

Provide accurate shipping information during registration.

Ensure the delivery address is correct and proper.

Check product description before placing an order.

Agree to be bound by conditions of sale and invitation of offer in the item’s description.

Responsibility assumed for shipment while item(s) is/are in possession.

Risk of loss passes to the customer upon delivery to the carrier.

Johariz and affiliates not responsible for lost or delayed shipments post delivery to the carrier.

Johariz not liable for the choice of shipping carrier.

All international shipments fully insured, claims processing may take time.

Johariz reserves the right to make changes to site contents, including prices, descriptions, inventory, policies, and terms without notification.


Note: The customer should carefully read and understand these terms and conditions before making a purchase.

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